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organization design

personalfinancialmanagement

+10

What did PenFed get from AI that Uber didn't? Results.

Jun 4, 2026

•

5 min read

What did PenFed get from AI that Uber didn't? Results.

Plus: AI bills outrunning proof of value, a bank CEO's "human capital" apology, and a Try This to pressure-test any agent before it goes live.

Brent Dixon
Brent Dixon

agentic commerce

+12

The model is not the product.

May 13, 2026

•

5 min read

The model is not the product.

Plus: AWS agentic payments, a Microsoft prompt-injection flaw, AI liability carve-outs, and a bank scramble over Mythos.

Brent Dixon
Brent Dixon

credit unions

+8

The Org Design Question Every Credit Union Will Face This Year

Apr 8, 2026

•

5 min read

The Org Design Question Every Credit Union Will Face This Year

Plus: Research on AI sycophancy, agent payment rails from Coinbase and Visa, and an open model credit unions can run on-site.

Brent Dixon
Brent Dixon

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