Brent Dixon

Designer, facilitator, and educator with over 20 years in community financial services.

open source

+10

The U.S. gated its newest AI models. A Chinese lab gave one away.

Jun 30, 2026

•

3 min read

The U.S. gated its newest AI models. A Chinese lab gave one away.

Plus: agents moving from scoring the loan to making the call, and a malicious AI tool that cleared review and reached 26,000 users.

Brent Dixon

model risk

+10

Treat your AI agent like an inside threat

Jun 24, 2026

•

7 min read

Treat your AI agent like an inside threat

Plus: Lloyds aims AI agents at the moment of payment, an $88-a-week kit that clones trusted-brand sites, and Santander open-sources its AI guardrails.

Brent Dixon

agentic commerce

650 institutions let AI triage financial-crime. Should they?

Jun 17, 2026

•

5 min read

650 institutions let AI triage financial-crime. Should they?

Plus: an AI agent bought the concert tickets, the government switched off Anthropic's three-day-old model, and regulators started asking about AI in exams.

Brent Dixon

credit unions

An AI is negotiating repayment plans over the phone.

Jun 9, 2026

•

4 min read

An AI is negotiating repayment plans over the phone.

Plus: The 3 rules for putting agents in production, and an AI maturity model from Carnegie Mellon and Accenture.

Brent Dixon

personalfinancialmanagement

+10

What did PenFed get from AI that Uber didn't? Results.

Jun 4, 2026

•

5 min read

What did PenFed get from AI that Uber didn't? Results.

Plus: AI bills outrunning proof of value, a bank CEO's "human capital" apology, and a Try This to pressure-test any agent before it goes live.

Brent Dixon

open source

+10

May 28, 2026

•

4 min read

A 3-minute mortgage. How?

Plus: BNP's open-model bet, the 3% controls gap, and a nice conversation starter.

Brent Dixon

infrastructure

May 20, 2026

•

5 min read

When the agent fails, who's liable?

Plus: four deployments hit 70% automation, Colorado's AI deadline, and a kill switch that came too late.

Brent Dixon

agentic commerce

+12

May 13, 2026

•

5 min read

The model is not the product.

Plus: AWS agentic payments, a Microsoft prompt-injection flaw, AI liability carve-outs, and a bank scramble over Mythos.

Brent Dixon

agentic commerce

+11

Four Takeaways from Anthropic's Financial Services Briefing

May 8, 2026

•

6 min read

Four Takeaways from Anthropic's Financial Services Briefing

Customer deployments, new agent templates, a leadership question, and three lessons from CIOs

Brent Dixon

agentic commerce

+10

May 6, 2026

•

7 min read

Stripe rewired the credit card.

Plus: Two payment primitives, JPMorgan's permissions playbook, and helpful agentic security guidance from the five eyes.

Brent Dixon

credit unions

+10

This is the doomsday issue (don't panic)

Apr 29, 2026

•

6 min read

This is the doomsday issue (don't panic)

A corner of AI safety research has been studying catastrophic AI failure modes for over a decade, and community finance has a seat at the table.

Brent Dixon

credit unions

Apr 22, 2026

•

5 min read

An Account for Every Agent

Plus: Claude Design, Gradient Labs on banking-agent transparency, and 3,000+ bugs patched by OpenAI's cyber model

Brent Dixon

personalfinancialmanagement

+12

Perplexity Launches a Personal CFO. One User Found $14K a CPA Missed.

Apr 15, 2026

•

6 min read

Perplexity Launches a Personal CFO. One User Found $14K a CPA Missed.

Agentic finance arrived at both ends of the stack this week: Perplexity and OpenAI on the consumer side, Lloyds and Nymbus on the infrastructure side.

Brent Dixon

credit unions

The Claude Mythos Red Team Report: What Credit Union Leaders Need to Know

Apr 9, 2026

•

8 min read

The Claude Mythos Red Team Report: What Credit Union Leaders Need to Know

A special report

Brent Dixon

credit unions

The Org Design Question Every Credit Union Will Face This Year

Apr 8, 2026

•

5 min read

The Org Design Question Every Credit Union Will Face This Year

Plus: Research on AI sycophancy, agent payment rails from Coinbase and Visa, and an open model credit unions can run on-site.

Brent Dixon

credit unions

The internet: Now with 7,851% more agents.

Mar 31, 2026

•

4 min read

The internet: Now with 7,851% more agents.

Plus: Citizens is spending $300M to have AI answer half its calls.

Brent Dixon

credit unions

Mar 24, 2026

•

5 min read

Who Authorized That Agent?!

Plus: MSUFCU deployed an agent that finishes skip-a-pay requests without a human.

Brent Dixon

credit unions

Mar 17, 2026

•

3 min read

59 Hours Before Anyone Noticed

Plus: Fuse is paying 50 credit unions to ditch their legacy loan systems.

Brent Dixon

credit unions

Mastercard and Google Open-Sourced How AI Agents Pay

Mar 10, 2026

•

2 min read

Mastercard and Google Open-Sourced How AI Agents Pay

Stripe and Fiserv are building on the same rails.

Brent Dixon

generative ai

The Credit Union Movement Is Building Its Own AI Infrastructure. (The Alternative Is Renting Someone Else's.)

Feb 26, 2026

•

7 min read

The Credit Union Movement Is Building Its Own AI Infrastructure. (The Alternative Is Renting Someone Else's.)

Plus: TD Bank quantified $170 million in AI agent value. Treasury just published AI risk guardrails.

Brent Dixon

generative ai

67% of Credit Unions Are Deploying AI. Only 16% Have a Plan.

Feb 18, 2026

•

4 min read

67% of Credit Unions Are Deploying AI. Only 16% Have a Plan.

New research shows smaller institutions pay four times the transition cost when they rush in without a strategy.

Brent Dixon

credit unions

Half of Financial Institutions Are Shifting Budgets to Agents

Feb 12, 2026

•

6 min read

Half of Financial Institutions Are Shifting Budgets to Agents

Google Cloud's survey of 556 FI leaders shows where the money is going.

Brent Dixon

AI Agents Are Building Their Own Social Networks

Feb 5, 2026

•

8 min read

AI Agents Are Building Their Own Social Networks

Plus: NCUA shares AI risk guidance credit unions should bookmark today

Brent Dixon

The Delegation Equation: How to Boss Your Credit Union's AI Around

Jan 28, 2026

•

6 min read

The Delegation Equation: How to Boss Your Credit Union's AI Around

Plus: Why so many agents disappoint, one that actually works, and the new rules of AI trust.

Brent Dixon

Brent Dixon

The U.S. gated its newest AI models. A Chinese lab gave one away.

Treat your AI agent like an inside threat

650 institutions let AI triage financial-crime. Should they?

An AI is negotiating repayment plans over the phone.

What did PenFed get from AI that Uber didn't? Results.

A 3-minute mortgage. How?

When the agent fails, who's liable?

The model is not the product.

Four Takeaways from Anthropic's Financial Services Briefing

Stripe rewired the credit card.

This is the doomsday issue (don't panic)

An Account for Every Agent

Perplexity Launches a Personal CFO. One User Found $14K a CPA Missed.

The Claude Mythos Red Team Report: What Credit Union Leaders Need to Know

The Org Design Question Every Credit Union Will Face This Year

The internet: Now with 7,851% more agents.

Who Authorized That Agent?!

59 Hours Before Anyone Noticed

Mastercard and Google Open-Sourced How AI Agents Pay

The Credit Union Movement Is Building Its Own AI Infrastructure. (The Alternative Is Renting Someone Else's.)

67% of Credit Unions Are Deploying AI. Only 16% Have a Plan.

Half of Financial Institutions Are Shifting Budgets to Agents

AI Agents Are Building Their Own Social Networks

The Delegation Equation: How to Boss Your Credit Union's AI Around

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